FREQUENTLY ASKED QUESTIONS
All orders have a flat rate shipping price of $7.99.
If you are unhappy with your purchase, please contact us! We want you to love everything that we make for you 🙂
All purchases of custom made products are final sale and there will be no returns or refunds of any kind. For any other purchases that you would like to return, please contact us within 14 days of your items delivery. Customer is responsible for paying return shipping charges.
Our earrings are made out of genuine leather which has a top (smooth) side and a bottom (suede) side. The printing or embossing on the leather is only on the top side.
We use high quality 304 stainless steel hardware for our earrings. It is not nickle-free, but it is considered hypoallergenic! It is the best hardware that we have found and loved. Our “sensitive ear” customers have loved it, too! Most of our earrings have kidney hooks on them.